Privacy Policy

Introduction

7u7y is Bangladesh's trusted online betting and casino platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We take the privacy of every registered member seriously. This Privacy Policy explains in plain language exactly what personal information we collect, why we collect it, how we use it, and the safeguards we have in place to protect it.

By accessing or using 7u7y.bet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This site and all its services are intended solely for persons aged 21 years and above.

Information We Collect

To provide you with a safe, personalised, and compliant gaming experience, 7u7y collects several categories of personal data. We only ever collect the minimum information necessary to deliver the services you request. The types of data we collect include:

• Registration data: full name, date of birth (to verify you are aged 21 or above), email address, mobile number, and chosen username.
• Identity verification documents: national ID (NID), passport scan, or other government-issued identification where required for account verification and responsible gaming compliance.
• Financial data: bKash wallet number, Nagad account, Rocket mobile banking details, Upay account, Visa or Mastercard card type (we do not store full card numbers), and transaction history on the 7u7y platform.
• Technical data: IP address, device type, operating system, browser type, session timestamps, and geolocation data (city or region level only, not precise GPS coordinates).
• Usage data: pages visited, games played (cricket betting, slots, live casino, baccarat, crash games), betting history, wager amounts, session duration, and feature interactions.
• Communication data: messages you send to our support team via email or chat, feedback submissions, and records of promotional communications we have sent you.

How We Use Your Information

Every piece of data 7u7y collects serves a specific, legitimate purpose. We do not use your data for any purpose beyond what is described in this policy. The primary reasons we process your personal information are:

• Account management: to create, verify, and maintain your 7u7y player account, enforce minimum age requirements (21+), and prevent fraudulent registrations.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records for your account.
• Platform improvement: to analyse gameplay patterns and platform usage so we can improve game selection, fix technical issues, and enhance the overall experience for all players in Bangladesh.
• Responsible gaming: to monitor betting behaviour, identify signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and comply with our commitment to player welfare.
• Marketing communications: to send you relevant promotional offers, bonus notifications (such as welcome bonuses and free spins), and updates about new games or features — but only where you have opted in to receive such messages.

Cookies and Tracking Technologies

7u7y uses cookies and similar tracking technologies to deliver a seamless, personalised experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep your session active, and understand how players interact with different sections of the site.

We use strictly necessary cookies (required for core functions like login sessions and payment processing), functional cookies (to remember your language preferences and game settings), and analytical cookies (to understand aggregate usage patterns and improve the platform). You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of the 7u7y platform.

Data Sharing and Third Parties

7u7y does not sell, rent, or otherwise commercially trade your personal data. We do not share your information with unauthorised third parties. In limited, specific circumstances, we may share data with trusted service providers who help us operate the platform, all of whom are bound by strict confidentiality and data protection obligations. These circumstances include:

• Payment processors: sharing only the transaction data necessary to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card networks.
• Identity verification partners: sharing identity documents with KYC service providers solely for the purpose of age and identity verification as required for responsible gaming and fraud prevention.
• Technology and infrastructure providers: sharing technical data with hosting, security, and analytics partners under strict data processing agreements to keep the 7u7y platform secure and performant.
• Legal obligations: disclosing data to competent authorities when required by applicable law, court order, or legitimate regulatory inquiry — and only to the extent strictly required by such obligations.

Data Security

Protecting your personal data is a top priority for 7u7y. We implement a multi-layered security approach including SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls ensuring only authorised personnel can view personal data, regular security audits and vulnerability assessments, and two-factor authentication (2FA) options for player accounts.

Despite our robust security measures, no system is completely immune to risk. We encourage you to use a strong, unique password for your 7u7y account, never share your login credentials with anyone, and contact our support team immediately if you suspect any unauthorised access to your account.

Your Privacy Rights

As a 7u7y player, you have meaningful rights over your personal data. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of access: you may request a copy of all personal data we hold about you, delivered in a clear, readable format.
• Right to rectification: if any personal information we hold about you is inaccurate or incomplete, you have the right to have it corrected without undue delay.
• Right to erasure: subject to our legal obligations (such as retaining financial records for regulatory purposes), you may request that we delete your personal data from our systems.
• Right to restrict processing: in certain circumstances you may request that we limit how we process your personal data, for example whilst a rectification request is being resolved.
• Right to withdraw consent: where our processing of your data is based on your consent (such as marketing emails), you may withdraw that consent at any time by updating your account preferences or contacting our support team.

Data Retention

7u7y retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Account data is retained for the duration of your active account and for a reasonable period thereafter in case you choose to reactivate. Financial transaction records are retained for a minimum period as required to meet any applicable legal or regulatory obligations. If you close your 7u7y account, we will begin a data deletion process within 30 days, subject to any legal retention requirements.

Anonymised and aggregated data, from which individual players cannot be identified, may be retained indefinitely for platform analytics and improvement purposes.

Children and Minors

7u7y is strictly an adult entertainment platform. Our services are exclusively available to individuals who are 21 years of age or older. We do not knowingly collect, solicit, or process personal data from any person under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will immediately delete that data and close the associated account. Parents and guardians are encouraged to use appropriate parental controls to prevent minors from accessing online gambling platforms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make a material change to this policy, we will notify you through one or more of the following methods:

• A prominent notice displayed on the 7u7y homepage or within your account dashboard at the time you next log in.
• An email notification to the address registered on your 7u7y account.
• An update to the 'Last Updated' date at the top of this page, which you should check periodically.
• A notification within the 7u7y mobile platform the next time you access the site after a policy change.

Your continued use of 7u7y.bet after any such notification constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised terms, you should stop using the platform and contact us to close your account.

International Data Transfers

7u7y operates primarily to serve players based in Bangladesh. However, some of our technology and infrastructure partners may process data on servers located outside Bangladesh. In all such cases, we ensure that appropriate safeguards are in place — including contractual data protection clauses — to ensure your personal data receives a level of protection consistent with the standards described in this policy.

We will never transfer your personal data to a third country or international organisation without ensuring that adequate protections are in place, and we will always act in accordance with our obligations to keep your data safe and confidential.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7u7y handles your personal data, please contact our dedicated support team. You can reach us by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days. For account-specific queries regarding your stored data, please ensure you are contacting us from the email address registered on your 7u7y account so we can verify your identity before processing your request.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable to online services operating within the Bangladesh market. Any disputes arising from or in connection with this policy shall be subject to the jurisdiction of the competent courts and regulatory authorities of Bangladesh.

We are committed to resolving any privacy concerns promptly and fairly. If you feel your privacy rights have not been respected, you are entitled to raise a complaint with the relevant regulatory authority in Bangladesh. We encourage you to contact us first so we have the opportunity to address your concerns directly.