Terms & Conditions

Introduction

Welcome to 7u7y, Bangladesh's trusted online betting and casino platform. These Terms & Conditions govern your use of the 7u7y website, mobile platform, and all associated services. By creating an account or placing any wager on 7u7y, you confirm that you have read, understood, and agreed to these terms in their entirety.

7u7y reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any update constitutes acceptance of the revised terms. Users are encouraged to review this page periodically to stay informed of any changes.

Eligibility

To register and use the 7u7y platform, you must meet all of the following eligibility requirements. 7u7y reserves the right to request identity verification at any point to confirm eligibility:

• You must be at least 21 years of age. This is a strict minimum age requirement and is non-negotiable.
• You must be a resident of or physically located in Bangladesh at the time of placing bets.
• You must register using accurate, current, and complete personal information. Providing false information will result in immediate account termination.
• You must not already have an existing account on 7u7y. Only one account per person is permitted.

Account Registration & Security

Each user is permitted to hold only one active account with 7u7y. Duplicate accounts are prohibited and may result in suspension of all associated accounts along with forfeiture of any balances held within them. 7u7y uses SSL encryption and secure data storage to protect all account information.

Account Password

You are solely responsible for maintaining the confidentiality of your login credentials. 7u7y will not be liable for any losses resulting from unauthorized access caused by your failure to keep your password secure. In the event you suspect your account has been compromised, contact support immediately at [email protected].

Account Verification (KYC)

7u7y may require account holders to complete a Know Your Customer (KYC) verification process before processing withdrawal requests. This may include submission of a valid national ID card, passport, or other government-issued identification documents. Failure to complete KYC verification within the requested timeframe may result in temporary account suspension.

Deposits & Withdrawals

7u7y supports a range of local and international payment methods to make transactions as convenient as possible for players in Bangladesh. All deposits are credited to your account in BDT (Bangladeshi Taka). Minimum deposit and withdrawal limits apply and may vary by payment method.

Deposit Policy

Deposits are typically processed instantly or within a few minutes. 7u7y does not charge fees on deposits; however, your payment provider may apply their own transaction fees. Please check with your provider before depositing. 7u7y accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.

Withdrawal Policy

Withdrawal requests are subject to a review process. 7u7y aims to process approved withdrawal requests within 24–72 hours during normal business operations. Withdrawals may be delayed if:

• Your KYC verification has not been completed or documents are pending review.
• The withdrawal amount exceeds your verified available balance after accounting for active bonus wagering requirements.
• There is a suspicion of fraudulent activity or a breach of these Terms & Conditions associated with your account.

Bonuses & Promotions

7u7y offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to the following general conditions, as well as any specific terms attached to each individual offer. 7u7y reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

• Bonuses are credited to your account in BDT and are subject to wagering requirements (rollover conditions) before any associated winnings can be withdrawn.
• Welcome bonuses are available to new players only and may only be claimed once per household, device, and payment method.
• 7u7y reserves the right to refuse, cancel, or reclaim bonus funds if we detect any abuse of the promotional system, including multi-accounting or collusion.
• Free spin winnings may be capped at a maximum withdrawal limit as stated in the specific promotion terms. Refer to each promotion's individual terms for exact details.

Betting Rules & Game Conduct

All bets placed on 7u7y are final once confirmed. Players are responsible for verifying the accuracy of their bets before submission. 7u7y will not be liable for any errors made by the player during the bet placement process, including incorrect selection of odds, markets, or stake amounts.

In the event of a technical error, system malfunction, or connectivity issue during gameplay, 7u7y reserves the right to void the affected round or session. Where possible, winnings generated during a confirmed session will be honoured. Any dispute must be raised with our customer support team within 72 hours of the incident.

Cricket Betting Rules

All cricket betting markets on 7u7y — including BPL, IPL, T20 World Cup, ICC events, and Bangladesh Tigers matches — are governed by standard international cricket betting regulations. Abandoned matches, weather delays, and DLS method applications may affect the settlement of certain markets. Please review specific market rules before placing your cricket bet.

Responsible Gaming

7u7y is deeply committed to promoting safe and responsible gaming. We believe that gambling should remain an enjoyable leisure activity and never become a source of financial or personal harm. Players are encouraged to set personal deposit limits, loss limits, and session time reminders through their account settings.

If you feel that your gambling habits are becoming problematic, please contact our support team immediately. 7u7y offers self-exclusion options that allow players to voluntarily restrict their access to the platform for a defined period. We take all self-exclusion requests seriously and process them promptly. For further information, please visit our Responsible Gaming page.

Prohibited Activities

The following activities are strictly prohibited on 7u7y. Engaging in any of these activities may result in immediate account suspension, forfeiture of funds, and potential legal action:

• Using automated bots, scripts, or software to place bets or manipulate game outcomes in any way.
• Money laundering or using the platform for any form of financial fraud, including the use of stolen payment credentials.
• Opening or operating multiple accounts for the purpose of exploiting bonuses or promotional offers.
• Colluding with other players or attempting to fix match outcomes in sports betting markets.

Limitation of Liability

7u7y provides its platform and services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 7u7y disclaims all warranties — express or implied — including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 7u7y does not warrant that the platform will be uninterrupted, error-free, or free from malicious components.

Under no circumstances shall 7u7y, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to loss of winnings, loss of data, or loss of revenue, even if 7u7y has been advised of the possibility of such damages.

Amendments to Terms

7u7y reserves the right to amend, update, or replace these Terms & Conditions at any time. Where practicable, we will notify registered users of material changes via email or an on-platform notification. Your continued use of 7u7y after any amendment constitutes your acceptance of the updated terms. If you do not agree with any revised terms, you must stop using the platform immediately and contact support to close your account.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to online gaming operations. Any dispute arising out of or in connection with these terms that cannot be resolved through mutual agreement shall be referred to binding arbitration. 7u7y is committed to resolving disputes fairly and transparently, and our support team is always available to assist at [email protected].

Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, our team is ready to assist you. We aim to respond to all enquiries within 24 hours during normal operating hours (Bangladesh Standard Time, UTC+6).

Email: [email protected]